For Ages 21+

b bajje Responsible Gambling

Sports and casino betting should be a form of entertainment — not a source of financial stress or mental anxiety. At b bajje we believe every player has the right to set their own limits and should have access to the right tools to stay within those limits.

For persons aged 21 and above only

Our Commitment

b bajje operates as an entertainment platform, and we are mindful that the enjoyment of play should never become a burden. For this reason, full details of our services — such as deposit terms and bonus rules — are written clearly on our Terms and Conditions page, so nothing is hidden.

The core of responsible gambling is that you decide how much time and money you spend, and that you ensure it does not affect your everyday life. At b bajje we want every session to be planned and impulsive decisions to be avoided.

If you are ever unsure how the terms of a particular promotion or bonus work, you will find answers to many questions in our FAQ section. If you still have doubts, speak with us on 24/7 live chat.

Betting should never be thought of as a source of income. Only spend on betting what you can afford to lose without it causing serious problems in your daily life. Our Privacy Policy explains how we monitor account activity and how sensitive information is kept secure.

Tools for Setting Your Own Limits

b bajje gives you the ability to control your gaming experience your own way. The tools below are available in your account settings — or you can request them via live chat.

Deposit Limit

Daily / Weekly Deposit Limit

Choose an upper limit on how much you can deposit within a set period. Once a limit is set, it takes effect immediately.

Loss Limit

Maximum Loss Limit

Set the maximum amount you can lose on a daily or weekly basis. Once the limit is reached, betting will stop automatically.

Session Limit

Playing Time Limit

Set a limit on how many hours you play in one sitting. When the set time is up, the system will alert you and suggest ending the session.

Cool-Off

Temporary Break (Cool-Off)

Take a break from your account for a few days or weeks. While a cool-off is active, you will not be able to log in or place bets.

Self-Exclusion

Long-Term Self-Exclusion

Self-exclusion keeps your account closed for 6 months to 5 years, or permanently. Once this decision is made, the account cannot be reopened before the period ends.

Reality Check

Reality Check Reminder

At set intervals — for example every 30 minutes — a message will appear telling you how long you have been playing and the total amount you have bet.

Warning Signs

If any of the following apply to you, it is time to pay attention. You do not have to face it alone — b bajje's support team and professional advisors are ready to help.

  • You keep placing more bets to try to recover money lost — this tendency, known as "chasing losses", can cause serious harm.
  • You are hiding the amount you bet from family or friends, or lying about it.
  • You are going beyond your set budget and cannot stop even when you try.
  • You are spending money set aside for household expenses, rent, or debt repayment on betting.
  • You feel restless or anxious when you are not betting.
  • Betting is causing problems at work or in your family relationships.
  • You are sleeping less or getting headaches, and you feel you cannot give up betting.

Where to Find Help

Acknowledging a problem is not a weakness — it takes courage. Real help is available through every one of the avenues listed below.

b bajje Live Chat Support

Our support team is available 24 hours a day, 7 days a week in Bengali and English. Requests to set limits, take a cool-off, or self-exclude can be made instantly through live chat.

Email Support

If you prefer to explain your situation in writing, contact us by email. Our email address is: [email protected] — we respond to every message.

Family and Trusted Ones

Let a trusted family member or close friend know about the situation. Their support and company can in many cases be more immediately effective than professional help.

Professional Counselling

Speak with a mental health professional or counsellor. Gambling addiction is a health issue and it can be overcome with the right treatment.

Government and Social Organisations

In Bangladesh, mental health services are available at government hospitals and community clinics. Local social services offices may also be able to provide assistance.

Self-Help Methods

Keep a written record of your betting, make a budget plan, and look for other entertainment options besides betting. Changing habits starts with small steps.

b bajje's Commitment

At b bajje, the safety of every player is our priority. We do not allow minors (under 21) to open accounts and we ensure this through identity verification. Our team actively monitors unusual betting patterns and, where necessary, reaches out directly to the player concerned to offer support. Our goal is for betting to always remain entertainment.

Responsible Betting

Responsible Gambling FAQ

Yes, a deposit limit takes effect as soon as it is set. However, increasing a limit may be subject to a waiting period — this is intentional to prevent raising limits on impulse. Requests to lower a limit always take effect immediately.

Your account cannot be reactivated before the self-exclusion period ends. Once the period ends, a cooling-off period applies and you will need to contact our support team to reactivate the account. For permanent self-exclusion, the account can never be reopened.

Start by speaking with them openly, without judgment. Listen to how they feel and encourage them to seek professional help. You can also contact b bajje support to raise a guardianship concern about their account — we will handle it with full confidentiality.

Date of birth is verified during account registration, and age is confirmed further through identity verification (KYC). If an age-related discrepancy is found on any account, it is suspended and a refund process for any deposited funds is initiated.

Go to the "Responsible Gambling" section in your account settings and set your preferred reality check interval. You can choose any interval between 15 minutes and 2 hours. If you have trouble finding the setting, let us know via live chat and the support team will help.

A few simple rules help keep the betting experience positive: (1) set a budget in advance and do not go beyond it; (2) do not place more bets after a loss; (3) do not bet while drunk or highly emotional; (4) spend time on other entertainment besides betting; (5) take regular breaks and use deposit and session limits.